Shipping Rates Policies
How Will My Order Ship?
We've carefully selected the shipping options for each product on our site to ensure you receive the fastest, safest, and most reliable delivery service possible. Each item's delivery options will be noted on its product page, as well as in the checkout page. There are some items that we cannot provide delivery options for other than standard ground shipping or freight shipping.
Any Exceptions I Should Be Aware Of?
1. Deliveries are not typically made on Saturdays or Sundays
2. We cannot ship to P.O. Boxes or Military APOs
3. At the moment we do not ship to non-contiguous U.S. State or territory—in Alaska, Hawaii, Puerto Rico, or the U.S. Virgin Islands.
4. Please note that all orders placed during the Weekdays & Saturdays will be dispatched at the beginning of the next business day.
5. During public holidays, a slight delay may be expected by the carrier.
Ground Shipping at No Additional Cost
*Offer is valid only on qualified items. Check the item's product detail page for eligibility and available shipping options. This offer EXCLUDES tires, aftermarket wheels, and tire & aftermarket wheel packages. However, the products shipped via freight will be charged additionally. In order to keep your costs down and our pricing simple, we either provide Ground shipping at no additional charges or, in certain cases, charge shipping per item. This charge, if any, is indicated in your checkout page and covers ground shipping within the contiguous United States. We won't surprise you with any hidden charges or handling fees. The price you see in the shopping cart is the price you pay, with one exception: if you are shipping an order to New York we are required to charge sales tax. If you choose additional shipping options in the checkout page then those additional charges will apply.
Beware of companies who mask their shipping charges and surprise you with prohibitive shipping and handling fees or oversize charges at the end of the checkout process. Make sure you know the total cost of your purchase when shopping around.
Exclusions: Certain products we offer do carry associated shipping charges either per item or per order amount. The total item shipping charges, if any, will be detailed in the checkout page.
We keep it simple–our pricing is straightforward and all-inclusive, which saves your time and energy.
Signatures are not required for Small Parcel deliveries, but the decision to leave your package will ultimately be at the discretion of the delivery carrier. If you have any special delivery instructions, we recommend placing a note on your door on the delivery date with your name, request, and tracking number.
Deliveries will be completed by USPS, UPS, or FedEx. Available shipping options will be noted in your Checkout Page, but generally include: 2-Day Shipping
Your order will be promptly fulfilled and delivered within 2 business days.
Please note: Orders placed outside the time frame listed beside your shipping option will be shipped the next day. Also, deliveries are not typically made on Saturdays or Sundays.
We want to make sure your order gets to you safe and sound. For items that are too large or fragile to be delivered via UPS/FedEx, we partner with carriers specializing in the transportation and delivery of Large Parcel freight so you can be rest assured that your order is being handled with the utmost care from the moment it leaves the warehouse.
How it works:
1.)Choose a delivery option for your Large Parcel item at checkoutAvailable delivery methods vary by item; all service options will be displayed in the checkout page.
2.)Your order gets picked up from the warehouseWe'll send you a Ship Confirmation email to let you know your order is on its way.
3.)Order is shipped to a Local Delivery TerminalA Large Parcel carrier transports your order with care to a delivery professional in your area.
4.) Delivery appointment scheduled Upon arrival, the local terminal will contact you to schedule a delivery date and appointment window.
5.) Day of Delivery Be sure to inspect the shipment contents upon delivery. If you have any concerns regarding the condition or packaging of your order, simply describe the issue on the delivery receipt provided by the driver and contact us for assistance.
Large Parcel Delivery Methods:
Curbside (You Unload)
This delivery method covers the essentials. A delivery truck will pull up to the curb outside of your home or business within your 4-hour appointment window. From there, you will be responsible for unloading the item(s) from the truck and any further transport beyond that point. We recommend asking a family, friend, or work colleague for an extra hand.
Appointment Scheduling: The delivery partner will call you to arrange a date and 4-hour appointment window once your item(s) arrives at the local terminal.
Signature Required: Yes
Packaging Removal Included: No
Assembly Service Included: No
Curbside (We Unload)
A skilled delivery team will unload the item(s) from the delivery truck and lower it to the curb outside your home or business. You will be responsible for further transport beyond that point. We recommend asking a family, friend, or work colleague for an extra hand.
Appointment Scheduling: The delivery partner will call you to arrange a date and 4-hour appointment window once your item(s) arrive at the local terminal.
Signature Required: Yes
Packaging Removal Included: No
Assembly Service Included: No
When Will My Order Arrive?
Every product on our site has an estimated Lead Time - the number of business days it takes for an item to be processed and prepared for shipment at the warehouse. To provide you with the greatest selection on the internet, we ship from warehouses all over the country. Each lead time varies based on many different factors. Some warehouses stock items that can be shipped the same day or within 24 hours. Other items require a longer time (e.g. 2-4 weeks). Each product page on our site includes the estimated Lead Time.
For Small Parcel shipments within the United States, delivery usually takes between 1-6 business days (except for USPS which ships in 1-10 business days) after your order is picked up from the warehouse. For expedited services such as 3-day, 2nd Day or Next Day Air, your order's travel time is locked in to the given speed you select after the item leaves the warehouse. You should remember that the estimated Lead Time still applies before the item ships out. Be sure to consult the product's Lead Time before you order with expedited shipping, and call us if you have any questions or concerns.
For Large Parcel Curbside Deliveries, delivery usually takes between 3-6 business days from the time your items leave the warehouse (5-10 business days for Canadian shipments). For residential deliveries, you will be contacted for an appointment as soon as your order arrives at the local terminal. For commercial deliveries, no appointment will be made. If you need to make one, please contact us.
For Large Parcel Inside Deliveries, delivery usually takes 1-4 weeks from the time items leave the warehouse (4-6 weeks for Canadian shipments). Your order will travel through a nationwide network of professional moving companies who will handle your item(s) with the utmost care. You will be contacted for a delivery appointment when your order reaches the delivery agent. Although the items are handled carefully throughout transit, we require that our orders undergo a thorough inspection at the delivery agent to ensure your item is delivered in perfect condition.
For products that display 'Arrives by Christmas', TheAutoPartsShop is not responsible for late shipments resulting from carrier delays or any other causes beyond our control.
Shipping To Multiple Addresses
We want to save your time, so we offer you the ability to send products to more than one address within one order.
It is easy to send your order to multiple addresses. For each item you add to your Shopping Cart, you can select a recipient. You can also change a recipient during Checkout. Simply enter an address for each recipient, or select an address from your Address Book.
You can even change the shipping address of an item after your order has been placed, by logging into My Account. (Please note that unfortunately, we will be unable to change the address for any items that have already shipped out of the warehouse.)
Upon receiving your order, inspect all packages thoroughly for missing, damaged, or incorrect parts. Our warehouses put forth every effort to prevent shipping damage however, it does occur occasionally. If you receive a damaged part, do NOT accept the package, have the shipper immediately return to sender. If the shipper has left a damaged package in your absence, immediately contact the shipper and have the package returned to sender. We must be contacted immediately if any of the above occurs to prevent your being charged freight on both ways. We are not responsible for missing, damaged, or incorrect parts after 30 business days, regardless of the party at fault. We are also not responsible for lost or stolen packages and all claims for such must be processed through the shipping company.
Risk of Loss
All items purchased from our website are made pursuant to our shipping terms, which are F.O.B. shipping point. This means that risk of loss and title of any item is passed to you at the shipping point, which is when the carrier accepts the goods for transport. We are not directly responsible for lost or stolen packages, but we will be happy to assist you in filing a claim with the shipping company. You must contact us immediately if the entire shipment was not received within two (2) full days after the carrier's estimated delivery date. All requests must be made within twenty-one (21) days from the date of shipment for any possibility of claim.
Overnight and 2-Day Air Shipping
At the moment we do not offer Overnight and 2-Day Air Shipping.
At the moment we do not offer International Shipping.